Panelist Policy

1. Overview

Welcome to the GNR Research Panelist Program. This Policy outlines the terms, conditions, and guidelines for your participation as a panelist in our market research studies. By registering as a panelist, you agree to these terms and consent to the collection and use of your data as described herein.

2. Eligibility & Registration

2.1 Eligibility Requirements

• You must be at least 16 years of age to register as a panelist
• You must provide accurate, current, and complete registration information
• You must be a resident of a country where GNR operates (33+ MENA countries)
• You may only maintain one panelist account
• You must have the legal capacity to enter into this agreement

2.2 Registration Process

To join the GNR panel, you will need to:

1. Complete the online registration form with your basic demographic information
2. Verify your email address through the confirmation link we send you
3. Complete your profile with additional demographic details for survey matching
4. Accept this Panelist Policy and our Privacy Policy

3. Survey Participation

3.1 Your Role as a Panelist

As a GNR panelist, you will be invited to participate in various market research studies. Your participation is always voluntary, and you may decline any survey invitation without penalty.

3.2 Participation Guidelines

• Answer all survey questions honestly and thoughtfully
• Do not rush through surveys or provide random/straight-line answers
• Complete surveys in a single session unless a break option is provided
• Do not discuss survey content with other panelists or on social media
• Do not attempt to take the same survey multiple times
• Ensure you are in a suitable environment to provide undivided attention
• For telephone interviews (CATI), cooperate with the interviewer and provide genuine responses

3.3 Survey Frequency

The number of survey invitations you receive depends on your demographic profile and market demand. We aim to send a reasonable number of invitations without causing inconvenience. You can adjust your survey preferences in your panelist dashboard.

4. Data Collection & Usage

During research studies, we may collect the following data from you:

• Survey responses (opinions, preferences, behaviors, attitudes)
• Demographic information (age, gender, education, employment, income)
• Technical data (device type, browser, IP address, completion time)
• Audio recordings (for CATI interviews, with your prior consent)
• Behavioral data (response patterns, attention checks, quality metrics)

This data is used for:

• Conducting market research analysis for our clients
• Matching you with relevant surveys based on your profile
• Monitoring data quality and detecting fraudulent activity
• Improving our survey methodology and panelist experience

5. Privacy & Data Protection

Your privacy is our top priority. As a panelist, your data is protected by:

• Anonymization: Your identity is never disclosed to clients. All data is reported in aggregated form.
• Encryption: All personal data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• GDPR Compliance: We comply with EU GDPR for all panelists, regardless of location
• Data Minimization: We only collect data necessary for research purposes
• Your Rights: You can access, correct, delete, or export your data at any time
• Opt-Out: You can unsubscribe from survey invitations at any time

6. Rewards & Compensation

6.1 Earning Rewards

Panelists earn rewards for completing surveys. Reward amounts vary based on survey length, complexity, and market. You will see the reward amount before deciding to participate in each survey.

6.2 Reward Distribution

• Rewards are credited to your panelist account upon successful survey completion
• Minimum withdrawal threshold: $10 USD (or equivalent in local currency)
• Payment methods: Bank transfer, PayPal, mobile wallet, or gift cards
• Payment processing time: 5-10 business days after withdrawal request
• Rewards are non-transferable and have no cash value until withdrawn

6.3 Reward Forfeiture

Rewards may be forfeited in cases of:

• Suspected fraudulent activity or duplicate accounts
• Failing quality checks (speeding, straight-lining, inconsistent answers)
• Account termination due to policy violations
• Account inactivity for more than 12 consecutive months

7. Code of Conduct

As a GNR panelist, you must adhere to the following standards:

• Honesty: Provide genuine, thoughtful responses to all survey questions
• Integrity: Do not use automated tools, bots, or AI to generate survey responses
• Confidentiality: Do not share survey content, client names, or proprietary information
• Exclusivity: Do not create multiple accounts or allow others to use your account
• Accuracy: Keep your profile information current and accurate
• Respect: Treat GNR staff, interviewers, and fellow panelists with respect

8. Account Management

8.1 Profile Updates

Keep your profile information up to date. Accurate demographic data ensures you receive relevant survey invitations. You can update your profile through your panelist dashboard at any time.

8.2 Account Security

• Choose a strong, unique password for your panelist account
• Do not share your login credentials with anyone
• Log out of your account when using shared devices
• Notify us immediately if you suspect unauthorized access to your account

8.3 Communication Preferences

You can manage your communication preferences in your dashboard, including survey invitation frequency, email notifications, and newsletter subscriptions.

9. Account Termination

9.1 Voluntary Termination

You may close your panelist account at any time by contacting us at panelist@gnrresearch.com or using the "Delete Account" option in your dashboard. Upon voluntary termination:

• You will receive payment for any earned, unredeemed rewards above the minimum threshold
• Your personal data will be deleted within 30 days (subject to legal retention requirements)
• Research data already collected will be retained in anonymized form

9.2 Involuntary Termination

GNR reserves the right to terminate your account without notice for:

• Fraudulent activity or use of automated response tools
• Creating multiple accounts
• Consistent failure of quality checks
• Violation of the Code of Conduct
• Providing false registration information
• Account inactivity for more than 18 months

10. Dispute Resolution

If you have a complaint or dispute regarding your panelist account or rewards:

1. Step 1: Contact our Panelist Support team at panelist@gnrresearch.com
2. Step 2: If unresolved within 14 days, escalate to our Panel Manager at panelmanager@gnrresearch.com
3. Step 3: If still unresolved, contact our Data Protection Officer at dpo@gnrresearch.com

We aim to resolve all panelist disputes within 30 days of receipt.

11. Changes to This Policy

We may update this Panelist Policy from time to time. Material changes will be communicated via email and through a notification in your panelist dashboard. Continued participation in the panel after changes constitutes acceptance of the updated policy.

12. Contact Us

For panelist-related inquiries, please contact us:

• Panelist Support: panelist@gnrresearch.com
• Panel Manager: panelmanager@gnrresearch.com
• Data Protection Officer: dpo@gnrresearch.com
• Phone: +971 50 123 4567
• Address: GNR Research, Dubai, United Arab Emirates